What happens next
- We read it — a person, not an autoresponder.
- We pass it to one Gas Safe registered engineer covering your postcode. Not three, not a list.
- They contact you within 2 working hours to arrange looking at the system.
- They tell you what it needs. Sometimes that's a flush. Often it's a valve, a bleed or a rebalance, and that's a perfectly good outcome.
What we won't do
- Sell your details to multiple companies.
- Put you on a marketing list.
- Quote you a price over the phone for a job nobody has seen.
How we vet engineers and how we're paid · What we do with your data
Something gone wrong?
If an engineer we referred you to has done poor work or sold you something you didn't need, tell us through the same form. They stop receiving enquiries. That's the only real quality control a matching service has.